1. Scope

These general terms and conditions apply to paid orders, to booking paid events & courses and to donations in favor of Tanne via its website www.tanne.ch.

By sending an order or booking resp. by making a donation, you expressly agree to these TOS.

2.Offer, Prices, Term of Payment for Invoice

Offer: Offer and price changes as well as technical changes remain reserved. All offers are subject to change.

Prices are in Swiss Francs CHF. If applicable, the value-added tax and the shipping costs charged specifically in each case are added.

Payment term for invoice: Payable within 30 days.

3. Delivery, Reservation of Proprietary Rights and Right of Revocation in Case of Orders With Costs

Deliveries are made exclusively by Swiss Post to correspondingly accessible shipping areas. If in stock, the shipment is usually within 2 working days. Exception for products of the day care center: During the summer vacations of the day care center and over the festive season, shipping may take longer. If not in stock: delivery date by arrangement.

Reservation of ownership: Until full payment has been received, orders subject to a charge remain the property of Tanne.

A revocation must be expressly declared by the uvyer and shall be made in writing. The withdrawal period is 14 calendar days from the date of delivery. Already paid amounts will be refunded to the buyer within 14 days after receipt of the cancellation.

4. Provisions for Courses & Events

Your registration is binding. In the case of subsequent cancellation, the entire course or event fee remains due – regardless of the reason for the cancellation. If you register another person to take your place, your course or event fee will be refunded minus a handling fee of CHF 100.00.

If it becomes impossible for Tanne to hold a course or event (for example, due to illness or accident of the responsible specialist or also due to official requirements), the event will take place on an alternative date determined by Tanne. Any obligation beyond this (such as compensation for damages) is thereby waived.

5. Purpose of Use, Revocation and Confirmation of Donations

Donations in favor of Tanne, Swiss Foundation for Persons with Deafblindness, will be used according to the donor’s purpose. Donations without a specific purpose are attributed to the fund for which they are being collected.

A change of purpose can take place if the original purpose can no longer be fulfilled due to changed circumstances. Fund balances of up to CHF 10,000 that have not experienced any movements for at least two years can be dissolved in favor of the Fund for Persons with Deafblindness. Before changing the purpose of donations, a refund to the donor will be considered. A refund of the donation will be waived if the principle of proportionality is not met or if the donor agrees to the new purpose upon request.

Revocation: A donation processed via the online portal cannot be reclaimed.

Acknowledgement: Donations to charitable organizations qualify for tax deductions in many places. Tanne thanks all donations in writing. In January, donors also receive a donation confirmation for all donations made in the previous year for the tax office.

6. Data Protection

The data necessary for the processing of the order, booking or donation will be processed in accordance with the applicable regulations. Personal data will be treated confidentially and will not be disclosed to third parties. You have the right to information, correction and, if necessary, deletion of your data at any time. To do so, contact us via email at info@tanne.ch. Detailed information on data protection of Tanne is provided in our Privacy Policy.

7. Court Location

The court of jurisdiction is Langnau am Albis (Switzerland). The provisions of Swiss law apply exclusively.